What Free includes
- 1 newsletter and 1 team member.
- 250 new subscribers a month.
- 1 live survey, 1 live form and 3 live offers at a time.
- Sync to your email platform, with no limit on how many subscribers it sends.
- "Powered by greetform" is shown on your pages.
Your own domain comes with any paid plan. Follow-up emails, webhooks and API keys come with Growth and above. Connecting Claude or ChatGPT by signing in works on every plan. Growth adds priority support, and Scale adds white-glove support: a direct line to the people who build greetform, plus help setting up your forms.
What counts as a new subscriber
A new subscriber is someone who joins through a greetform page or embed during the month. The list you already have never counts. The month follows the calendar in US Central time and starts over on the 1st.
What happens at 200 and 250
- 01
At 200, a heads-up
You get an email saying you have used 80% of the month. Nothing changes.
- 02
At 250, a second email
You get an email with the exact time your survey and offers will pause: 48 hours later.
- 03
After 48 hours, the survey and offers pause
Readers can still sign up, and every signup is still saved and sent to your email platform. They see a simple thank-you page instead of the survey and offers.
- 04
They come back
Your survey and offers return as soon as you upgrade, or on the 1st of the next month.
When you reach another limit
If you try to publish a second survey, a second form or a fourth offer on Free, greetform tells you so instead of publishing. Archive or unpublish one, or upgrade. Nothing that is already live is ever switched off.
To upgrade, open Settings, then Plan and billing.
Still stuck?
Email support@greetform.com with your newsletter's name and what you were trying to do.